Privacy Policy

Last Updated: November 2, 2026

At GeoSuperStore.com, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, place an order, make a payment, or contact our customer support team.

GeoSuperStore is an online retail store owned and operated by Geogravity Technologies, a business based in Indore, Madhya Pradesh, India.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular use of personal information, we will obtain that consent separately.

1. Information We Collect

We may collect the following types of information when you use our website or services.

1.1 Personal and Account Information

When you create an account, place an order, or contact us, we may collect:

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

• Company name, where applicable

• GST identification number (GSTIN), where applicable

• Account and order details

• Information provided in customer support requests

• Information relating to replacement, refund, or warranty claims

1.2 Mobile Number and OTP Verification

Our website may require mobile number verification through a One-Time Password (OTP) to create an account or access certain services.

Your mobile number and OTP verification information may be processed to:

• Verify your identity and mobile number

• Create and manage your customer account

• Secure account access

• Prevent unauthorized access and misuse

• Provide order and service-related communications

OTP values are intended for verification and should never be shared with another person.

1.3 Payment Information

Payments made through our website may be processed by third-party payment gateways and financial service providers.

We do not store your complete debit card number, credit card number, UPI PIN, banking password, or similar confidential payment credentials on our website, provided those credentials are handled directly by the payment provider.

We may receive and retain transaction-related information such as:

• Payment status

• Transaction reference or ID

• Payment method

• Transaction date

• Payment amount

• Refund or payment confirmation status

Payment processing is subject to the privacy policies and terms of the relevant payment provider.

2. Information Collected Automatically

When you visit GeoSuperStore.com, certain technical and usage information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Date and time of website visits

• Pages viewed

• Website interactions

• Referring website

• Cookies and similar technologies

• General website performance and diagnostic information

We use this information to maintain website functionality, improve performance, understand website usage, protect against fraud, and enhance the customer experience.

3. How We Use Your Information

We may use personal information for the following purposes:

• Creating and managing customer accounts

• Verifying mobile numbers through OTP

• Processing and fulfilling customer orders

• Processing payments and eligible refunds

• Arranging product shipping and delivery

• Sending order confirmations and updates

• Providing customer support

• Handling replacement, refund, and warranty requests

• Responding to customer questions and complaints

• Maintaining invoices and business records

• Improving website functionality and performance

• Detecting fraud, misuse, and unauthorized activity

• Maintaining website and payment security

• Complying with applicable legal, tax, accounting, and regulatory requirements

• Sending promotional communications where permitted by law and, where required, with your consent

We will use personal information for purposes reasonably connected with providing our products and services or as otherwise permitted or required by applicable law.

4. Cookies and Similar Technologies

GeoSuperStore.com may use cookies and similar technologies to:

• Maintain customer login sessions

• Remember customer preferences

• Keep products in the shopping cart

• Support checkout and website functionality

• Analyze website traffic and performance

• Understand how visitors use our website

• Improve website security

• Support relevant advertising and marketing, where applicable

You can manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website features, including login, shopping cart, and checkout functionality.

Where required by applicable law, we will provide appropriate information and choices regarding cookies and similar technologies.

5. Sharing of Personal Information

We do not sell or rent personal information for monetary consideration.

We may share relevant information with service providers and other parties when reasonably necessary to operate our business, fulfill orders, or comply with legal requirements.

These parties may include:

• Courier and logistics partners for shipment and delivery

• Payment gateways and financial service providers for payment processing

• Website hosting and infrastructure providers

• Cloud and technology service providers

• SMS and OTP service providers

• Email and communication service providers

• Customer support service providers

• Website analytics and security service providers

• Fraud-prevention providers

• Government, tax, regulatory, or law-enforcement authorities where required by law

We share only information reasonably necessary for the relevant purpose.

Service providers may process information in accordance with their own applicable terms, privacy policies, and contractual obligations.

6. Third-Party Services and External Links

Our website may use or link to third-party services, including payment gateways, courier tracking services, communication providers, social media platforms, and other external websites.

When you interact with these services, your information may be processed under their respective privacy policies and terms.

GeoSuperStore does not control the privacy practices of independent third-party websites or services.

We recommend reviewing the relevant third-party privacy policy before providing personal information through an external service.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

These measures may include:

• Access restrictions

• Website security measures

• Secure payment processing through supported payment providers

• Account authentication and OTP verification

• Security monitoring and maintenance

• Appropriate handling of business and customer records

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and OTPs. Please contact us promptly if you suspect unauthorized access to your account.

8. Your Privacy Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data processed by us

• Request correction of inaccurate or incomplete personal information

• Request updating of your personal information

• Request deletion of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Raise a privacy-related complaint or request

Certain information may need to be retained where required for legal, tax, accounting, security, contractual, or dispute-resolution purposes.

To exercise an applicable privacy right, please contact us using the contact details provided in this policy.

We may need to verify your identity before processing certain requests.

9. Promotional and Transactional Communications

We may send communications relating to:

• Order confirmation

• Payment confirmation

• Partial payment confirmation, where applicable

• Shipping and delivery updates

• Order status changes

• Customer support requests

• Replacement, refund, and warranty matters

• Important service or policy updates

Where permitted by applicable law, we may also send promotional communications about products, offers, discounts, and services.

You may opt out of promotional communications by using the unsubscribe option provided in the communication, where available, or by contacting our support team.

Opting out of promotional communications will not necessarily stop essential transactional or service-related messages required to process your orders or provide requested services.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Information may be retained for purposes including:

• Processing and fulfilling orders

• Maintaining customer accounts

• Providing customer support

• Managing replacements, refunds, and warranties

• Maintaining invoices and transaction records

• Meeting tax, accounting, and regulatory requirements

• Resolving disputes and complaints

• Preventing fraud and misuse

• Enforcing applicable agreements

When information is no longer required for a legitimate or legally required purpose, we may delete it, anonymize it, or otherwise handle it in accordance with applicable requirements.

11. Children’s Privacy

GeoSuperStore.com is intended for adults aged 18 years or older.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Data Breach and Security Incidents

If a security incident involving personal information occurs, we will take appropriate steps to investigate, contain, and respond to the incident.

Where notification to affected individuals or authorities is required under applicable law, we will follow the applicable legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable laws.

Any revised policy will be published on this page with an updated revision date.

We encourage customers to review this page periodically.

14. Contact Us and Privacy Complaints

If you have any questions, requests, or complaints concerning this Privacy Policy or the handling of your personal information, please contact us.

Store Name: GeoSuperStore
Legal Business: Geogravity Technologies
Email: support@geosuperstore.com
Phone: +91 8103245143
Business Address: 47/738/1/1/2, Rangwasa Main Road, Rau, Indore, Madhya Pradesh 453331, India.

Customer Support Hours:

• Monday to Saturday: 9:00 AM to 6:00 PM

• Sunday: Closed

registered mobile number or email address and a brief description of your request. We may request additional information to verify your identity before responding.

We will handle privacy requests and complaints in accordance with applicable Indian laws and prescribed timelines.

15. Governing Law

This Privacy Policy is governed by the applicable laws of India.

Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts at Indore, Madhya Pradesh, India.

GeoSuperStore
Owned and operated by Geogravity Technologies
47/738/1/1/2, Rangwasa Main Road, Rau, Indore, Madhya Pradesh 453331, India.
Email: support@geosuperstore.com
Phone: +91 8103245143

© 2026 GeoSuperStore. All Rights Reserved.