Terms & Conditions
Terms & Conditions
Last Updated: November 2, 2026
Welcome to GeoSuperStore.com.
These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.
GeoSuperStore is an online retail store owned and operated by Geogravity Technologies, a business based in Indore, Madhya Pradesh, India.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions, subject to your rights under applicable laws. Please read them carefully before using our website or purchasing any product.
1. Definitions
For the purposes of these Terms:
GeoSuperStore / We / Us / Our: Refers to the online retail store operated by Geogravity Technologies through GeoSuperStore.com.
Business / Operator: Refers to Geogravity Technologies.
Website: Refers to www.geosuperstore.com and its associated pages and services.
Customer / User / You: Refers to any person accessing or purchasing products through our website.
Products: Refers to goods, equipment, accessories, and other items listed for sale on our website.
Order: Refers to a purchase request submitted by a customer through our website.
Manufacturer: Refers to the company or entity that manufactures a particular product.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or are using the website under the supervision and consent of a parent or legal guardian.
You are legally capable of entering into a binding transaction.
The information provided by you is accurate, complete, and up to date.
You will use the website for lawful purposes.
We reserve the right to restrict access where required to protect customers, our business, or comply with applicable laws.
3. Customer Account and Mobile Verification
Customers are required to log in or create an account using a valid mobile number before placing an order.
Mobile number verification through OTP may be required.
You agree to:
Provide accurate personal and delivery information.
Keep your account credentials confidential.
Not share OTPs with unauthorized persons.
Notify us if you suspect unauthorized access to your account.
Use your account only for legitimate transactions.
You are responsible for activities carried out through your account, subject to applicable law.
We may suspend or restrict accounts involved in suspected fraud, unauthorized access, misuse, or unlawful activities.
4. Product Information and Specifications
We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, availability, and other relevant information.
However:
Product images may be illustrative and may not show every included accessory.
Product colour, packaging, branding, labels, or design may vary due to manufacturer updates.
Product specifications may be revised by manufacturers.
Minor variations that do not materially affect the advertised product or its functionality may occur.
Accessories are included only where specified in the product description.
Customers should carefully review the product page before ordering, particularly for technical products.
For electrical, agricultural, industrial, solar, battery, and machinery products, please verify:
Voltage and power ratings
Current and capacity ratings
Dimensions and installation requirements
Compatibility with existing equipment
Included accessories
Intended application
Warranty coverage
If any product information is unclear, please contact our support team before placing your order.
5. Product Brands and Manufacturers
GeoSuperStore offers products manufactured under its associated brand as well as products from other manufacturers and brands.
The applicable brand and manufacturer information will be mentioned on the product page wherever available.
Manufacturer warranties, product documentation, and service arrangements may differ between products.
For products carrying a manufacturer's warranty, the applicable warranty terms will govern warranty coverage, subject to consumer rights under applicable law.
6. Pricing, Taxes and Additional Charges
All prices displayed on GeoSuperStore.com are in Indian Rupees (₹).
Applicable GST and taxes will be included or displayed as required.
Shipping or transportation charges, where applicable, will be displayed during checkout or communicated before order confirmation.
Promotional discounts are subject to their stated terms and validity.
Prices and offers may change from time to time.
The price applicable to an order will be the price shown at checkout when the order is placed, subject to correction of genuine technical or pricing errors as permitted by law.
If an obvious pricing or technical error is identified, we may contact the customer to confirm the correct price or cancel the affected order and arrange an appropriate refund where payment has already been received.
We will not use a pricing error as a reason to retain payment without providing an appropriate resolution.
7. Order Placement and Confirmation
Customers can place orders through the website by selecting products, entering delivery information, and completing the checkout process.
After an order is placed, an order confirmation may be sent through the registered contact details.
An order may require verification or processing before dispatch.
We may contact customers to confirm:
Product availability
Delivery address and PIN code
Payment status
Order details
Special delivery requirements
Order acceptance, processing, and dispatch are subject to product availability, payment verification, delivery serviceability, and applicable legal requirements.
8. Order Cancellation
Customers may request cancellation by contacting our support team as early as possible.
8.1 Cancellation Before Dispatch
A cancellation request may be accepted if the order has not yet been dispatched or otherwise committed to fulfilment.
If payment has already been received, an eligible refund will be processed through the applicable payment method or another agreed method.
8.2 Cancellation After Dispatch
Once an order has been dispatched, cancellation may not be possible.
Customers should contact our support team for assistance. Any available resolution will depend on the shipment status, product type, and applicable policy.
8.3 Cancellation by GeoSuperStore
We may cancel an order for legitimate reasons, including:
Product unavailability
Incorrect or obvious technical pricing errors
Payment verification failure
Suspected fraudulent activity
Delivery serviceability problems
Circumstances preventing fulfilment
If payment has already been collected for an order cancelled by us, an appropriate refund will be arranged.
Any cancellation charges imposed on customers, where applicable, will be consistent with applicable law and our corresponding obligations.
9. Payment Terms
We accept payments through authorized payment gateways and other payment methods made available during checkout.
Available payment options may include:
UPI
Debit cards
Credit cards
Other supported online payment methods
Cash on Delivery (COD), where eligible
Partial advance payment, where offered
The payment options available for an order will be displayed during checkout.
9.1 Full Online Payment
For prepaid orders, the customer is required to pay the full order amount through an available online payment method.
9.2 Cash on Delivery
COD may be available for eligible products, order values, and delivery locations.
Availability is determined by the applicable checkout conditions.
Any COD charges, where applicable, will be displayed before the order is confirmed.
9.3 Partial Advance Payment
For selected orders, GeoSuperStore may offer a partial advance payment option.
Under this arrangement:
The customer pays the specified advance amount online.
The remaining balance is payable to the delivery partner at the time of delivery, as indicated during checkout.
The advance amount and balance payable will be displayed before the customer confirms payment.
The advance percentage or amount may vary depending on the order and applicable checkout conditions.
9.4 Payment Confirmation
An order will be processed after the applicable payment verification.
If a payment is deducted but the order is not confirmed, customers should contact our support team with the payment reference or transaction ID.
GeoSuperStore does not directly store complete debit card or credit card details. Payment information may be processed by authorized third-party payment service providers.
10. Shipping and Delivery
Shipping and delivery are governed by our applicable Shipping & Delivery Policy.
10.1 Delivery Locations
We deliver to serviceable locations across India, subject to product availability, courier coverage, transportation arrangements, and destination PIN code.
10.2 Shipping Charges
Free shipping may be available on selected products, eligible orders, or promotional offers, subject to delivery location and applicable conditions.
Some heavy, oversized, bulky, or special-handling products may attract additional transportation charges.
Any applicable shipping or transportation charges will be displayed during checkout or communicated before order confirmation.
10.3 Delivery Timelines
Delivery timelines displayed on the website are estimates and may vary depending on:
Destination PIN code
Product availability
Courier serviceability
Product size and weight
Transportation conditions
Weather and other external circumstances
We will make reasonable efforts to facilitate delivery within the estimated period.
10.4 Shipment Tracking
Where tracking information is available, customers may use the tracking details shared after dispatch to follow their shipment.
For assistance, customers can contact our support team with their order number or tracking reference.
11. Replacement and Refund Policy
Replacements and refunds are governed by our Replacement and Refund Policy:
https://geosuperstore.com/refund-and-returns-policy/
Our standard replacement facility covers eligible issues, subject to product inspection and the applicable policy.
11.1 Eligible Replacement Requests
Eligible issues may include:
Wrong product delivered
Missing parts or accessories listed as included
Initial functional defects
Products materially different from their advertised description
Wrong product, missing parts, and initial functional defect claims should generally be reported within 7 calendar days of delivery.
11.2 Transit Damage
Visible physical transit damage should be reported within 72 hours of delivery.
Customers should retain the original packaging and provide photographs, shipping-label details, and an unboxing video where available.
This reporting period supports our standard transit-damage claim process and does not remove any rights or remedies available under applicable consumer law.
11.3 Change of Mind
We generally do not accept returns or replacements for change of mind, incorrect product selection, or a change in customer requirements.
Customers should carefully verify product specifications and compatibility before ordering.
Nothing in this section limits rights or remedies that cannot legally be excluded.
11.4 Refunds
Where a refund is approved or required under applicable law, it will be processed through the applicable payment method or another appropriate method.
The time taken for the amount to appear in the customer's account may depend on the payment provider or bank.
12. Manufacturer Warranty
Certain products sold through GeoSuperStore may carry a manufacturer's warranty.
Warranty coverage depends on the specific product and manufacturer.
Where applicable, warranty information may be provided on:
The product page
Product documentation
Warranty card
Manufacturer's terms and conditions
Warranty claims may require inspection or technical verification by GeoSuperStore, the manufacturer, or an authorized service centre.
Depending on the applicable warranty terms, exclusions may include:
Accidental physical damage
Improper installation
Incorrect wiring or voltage
Water or moisture damage
Unauthorized repairs or modifications
Misuse or negligence
Operation outside specified product ratings
Normal wear and tear
These exclusions are subject to the actual product warranty and applicable consumer protection laws.
13. Product Installation, Safety and Usage
Certain products, including electrical, solar, battery, industrial, agricultural, and machinery products, may require qualified installation and operation.
Examples include:
Electric fence energizers
Solar fencing systems
Solar panels and batteries
Battery chargers
Starter panels
Water pumps and motors
Agricultural machinery
Industrial electrical equipment
Customers must follow the manufacturer's instructions, safety precautions, product ratings, and installation requirements.
Where required, installation should be carried out by qualified personnel.
Customers should not operate products outside their specified electrical, mechanical, or environmental ratings.
Damage resulting from incorrect installation, improper wiring, unsuitable power supply, misuse, or unauthorized modification may not be covered by the applicable warranty.
Nothing in this section excludes liability that cannot legally be excluded.
14. Intellectual Property
All website content, including:
Logos and trademarks
Product images and graphics
Website design and layout
Text and descriptions
Videos and illustrations
Software and other digital content
is owned by GeoSuperStore, Geogravity Technologies, the respective manufacturers, or their licensors, as applicable.
No content may be copied, reproduced, distributed, modified, or commercially used without appropriate authorization, except where permitted by applicable law.
15. Prohibited Activities
Users must not:
Use the website for unlawful purposes.
Attempt unauthorized access to website systems.
Upload viruses or malicious software.
Interfere with website functionality or security.
Conduct fraudulent transactions.
Provide false or misleading information.
Use another person's account without authorization.
Misuse website content or intellectual property.
Use automated scraping or bots without authorization.
Attempt to disrupt the website or other users' access.
We may restrict or suspend access where there is reasonable evidence of misuse, fraud, or unlawful activity.
16. Third-Party Services and Links
Our website may contain links to third-party websites or services, including payment gateways, courier tracking services, manufacturers, and other external providers.
These services are operated independently and may have their own terms, privacy policies, and conditions.
GeoSuperStore is not responsible for the independent privacy practices or availability of third-party websites.
Customers should review the relevant third-party terms before using those services.
17. Limitation of Liability
GeoSuperStore will exercise reasonable care in providing website services, processing orders, and coordinating delivery.
To the maximum extent permitted by applicable law, we shall not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including:
Misuse of products
Incorrect installation or operation
Unauthorized modifications
Temporary website unavailability
External technical failures
Transportation delays beyond our reasonable control
Nothing in these Terms & Conditions excludes or limits any statutory consumer rights, mandatory remedies, or liability that cannot legally be excluded or limited.
Any limitation of liability will apply only to the extent permitted by applicable law.
18. Indemnification
To the extent permitted by applicable law, users may be responsible for losses or claims arising directly from their unlawful use of the website, fraudulent activity, unauthorized account use, or infringement of third-party rights.
Nothing in this section removes any rights or remedies available to customers under applicable law.
19. Force Majeure
We shall not be responsible for delays or failure to perform obligations to the extent caused by events beyond our reasonable control, including:
Natural disasters
Floods or fires
Government restrictions
Transport strikes
War or civil disturbances
Internet or power outages
Pandemics or public emergencies
Other unforeseen events beyond reasonable control
We will make reasonable efforts to minimize the impact of such events and communicate relevant updates where appropriate.
This section does not remove any consumer remedies required by applicable law.
20. Privacy and Personal Information
The collection, use, storage, and processing of customer personal information are governed by our Privacy Policy:
https://geosuperstore.com/privacy-policy/
By using our website, customers acknowledge that their personal information may be processed for legitimate purposes such as account management, order fulfilment, payment processing, shipping, customer support, security, and legal compliance, as described in that policy.
Where consent is required under applicable law, it will be obtained as required.
21. Grievance Redressal and Customer Complaints
We aim to provide a clear process for addressing customer complaints and service-related concerns.
For complaints relating to orders, products, payments, shipping, replacements, refunds, or website services, customers may contact our Grievance Officer using the details below.
Email: support@geoguperstore.com
Phone: +91 8103245143
Complaints will be acknowledged within 48 hours of receipt and addressed within the period prescribed under applicable law, including the applicable one-month redressal timeline.
Please include your order number, registered mobile number or email address, and a description of the complaint.
22. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our business, website functionality, products, services, or applicable laws.
The revised version will be published on this page with an updated date.
Customers are encouraged to review these terms periodically.
23. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Subject to applicable consumer protection laws and other mandatory legal provisions, disputes relating to the use of GeoSuperStore.com or purchases made through the website shall be subject to the jurisdiction of competent courts at Indore, Madhya Pradesh, India.
Nothing in this section restricts a consumer from exercising any legal right to approach a competent consumer dispute redressal authority or other forum.
24. Contact Information
For questions regarding these Terms & Conditions, orders, payments, products, or customer support, please contact us:
Store Name: GeoSuperStore
Legal Business: Geogravity Technologies
Website: https://geosuperstore.com
Email: support@geosuperstore.com
Phone: +91 8103245143
Business Address: 47/738/1/1/2, Rangwasa Main Road, Rau, Indore, Madhya Pradesh 453331, India.
Customer Support Hours:
Monday to Saturday: 9:00 AM to 6:00 PM
Sunday: Closed
GeoSuperStore
Owned and operated by Geogravity Technologies
For Farms. For Industry. For Homes. For You.
© 2026 GeoSuperStore. All Rights Reserved.